Personalized Ceramic Mug with Custom Name and Heart – 340ml, White/Beige
incl. personalization · In accordance with Section 19 of the German VAT Act, no VAT is charged.
Product description
Shipping
We usually ship your order within 1–3 business days, so you’ll most likely receive your new favorite item within a week.
Need it sooner? Give us a call or send us a message—we’ll find a solution!
Production
All our products are lovingly personalized and often handmade. Before your favorite item makes its way to you, it is individually inspected and securely packaged by us.
Frequently Asked Questions
Why Nalatura?
At Nalatura, you will find personal, handcrafted products made with attention to detail that are not just any gift, but something truly personal.
We are proud of our close connection with our customers and look forward to welcoming you to the Nalatura family soon.
Do you check my order before shipping?
Yes. Every item in your order is carefully inspected for potential quality defects before shipping. We place great importance on ensuring that both the workmanship and the materials used meet our quality standards.
For personalized products: Please carefully check your details before submitting the order. If we notice an obvious spelling mistake, we will, of course, contact you. However, we cannot automatically detect unusual spellings, names, or deliberately chosen wording as errors.
This way, we can work together to ensure that your personalized favorite arrives exactly as you want it.
Can I customize my product?
Yes. Many of our products can be personalized with your desired name or a custom engraving. You can find the available personalization options directly on the respective product page.
Do you have a special request or would you like a custom modification? Then feel free to contact us before placing your order. We’ll see what’s possible.
What materials do you use?
We rely on carefully selected materials and place great importance on high-quality, long-lasting products. You can find the exact material specifications in the respective product description.
Plastic is only used in our products where it makes sense, e.g. in seals.
Why does Nalatura package plastic-free?
We want to do our part to promote a more conscious use of resources . That is why we avoid unnecessary plastic in our packaging wherever possible and use carefully selected, as sustainable as possible packaging materials.
What happens if I'm not happy with my order?
Your satisfaction is important to us. If something does not meet your expectations, please contact us.
We will find a suitable solution together.